USPS File a Claim
The largest postal service provider of the United States of America is undoubtedly the United States Postal Services, popularly known as USPS. USPS is also one of the largest postal services in the world and operates the third largest vehicle fleet ever. But despite its prominence and excellent services, sometimes due to certain circumstances, the delivery may go to the wrong address, may get damaged, or may go missing altogether. In such cases, the customers who have made use of the USPS services in order to send a delivery may File a Claim with them to know more about their deliveries and get the answers they are looking for. A customer can files claims for both their domestic and international deliveries with the USPS. The claiming can be filed on the official website of the United States Postal Services under the Quick Tools option on the main menu. Under that, the user will clearly find the File a Claim option.
Let us take a look at how a customer can File a Claim with the USPS regarding their domestic or international shipments. It is very easy to do so online if the customer has a personal account on the official website of the United States Postal Services. USPS Courier Tracking
How to File a Domestic Claim with the USPS
A customer can file a domestic claim for both his or her insured or uninsured mail online. Here are the steps regarding how to do the same;
- The user must first provide the proof of a tracking number or a label number in order to establish that they have indeed made use of the USPS service to send their mail or package for delivery.
- Then, the user will have to provide a proof of value, where he or she can produce a sales receipt or a paid invoice or a paid bill of sale or a statement of value or a credit card billing statement or a receipt of costs gained due to reconstruction of certain non-negotiable items or a printout of the online transaction.
- Then, the user has to provide an evidence of the insurance purchased. He or she can provide the following for the same. The mailing receipt that was issued to him or her during the mailing time. He or she can produce an evidence that they know details on the outer package of the mail that has the sender’s address, the receiver’s address, and proper labels. An electronic label record that is printed is also sufficient.
- The user has to then prove that the delivery has been sent to him or her in a damaged condition. For this, the best thing to do is send a photograph and an estimate of the repair costs from a dealer who is reputed.
How to File an International Claim with the USPS
The user or the customer should be aware that not all mailings and packages are claimable if they are sent internationally. Because international mailing also involves another foreign postal administration, the claiming process is different. But otherwise, the customer should provide the same details as proof as he or she will have to for a domestic claim and only the sender from the US can file the claim.
Source: USPS Tracking